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The group now integrates TrustYou Restaurants to manage all reviews that are submitted based on the experience guests had in one of their many restaurants across the globe. TrustYou's feedback platform helps to collect, analyze and manage reviews through easy-to-use dashboards to improve the online reputation across the web and increase bookings.
Rotana has announced a key promotion within its executive team. Shaikha Al Nowais, previous Director of Internal Audit, has taken up the new position of Vice President – Owner Relationship Management (ORM). The role has been created as part of Rotana's ongoing drive to further enhance and strengthen the relationship with all of Rotana's property owners.
The Company plans to rebrand the existing NH Brussels Bloom (Brussels) and NH Collection Vittorio Veneto (Rome) as nhow hotels.
With luxury apartments, upmarket boutiques and restaurants, premium offices and a five-star hotel, the Shard has attracted people and companies to the surrounding area, helping to establish Southwark as a core business district and leading to the £1 billion redevelopment of London Bridge station.
Located at 1893 Fremont Blvd., Seaside, California, the hotel features 45 well-appointed guest rooms and six suites, complete with flat-screen televisions, microwaves, mini fridges, and eye-catching designs, complete with sleek furnishings and colorful artwork.
Developed by S P Setia, the mixed-use project's western tower measures 62 storeys and will host Melbourne's newest five-star hotel, the Shangri-La. The eastern tower is 60 storeys and will house over 300 luxury residential apartments.
If your end goal is hotel guest satisfaction, then your journey begins with their expectations. When booking a hotel room, guests have expectations that are determined by various factors such as the images of your property that are on the web, reviews that other guests have left you, the descriptions you have, etc. All you have to do is manage, and eventually exceed these expectations and guest satisfaction is guaranteed.
The Title V Rawai Phuket, BW Premier Collection by Best Western, is positioned on Phuket's southern coastline, approximately 40km from Phuket International Airport. It is just a short distance from Nai Harn Beach and Promthep Cape, while the pristine islands of Koh Lone, Koh He, Koh Racha and Coral Island lie offshore.
The 124-suite hotel, located at 10880 Marks Way, will operate as a Marriott franchise, owned and managed by Luckey's Management of Fort Lauderdale, Florida.
The ThinkTank, which will be held on Tuesday, November 13, will include research presented by HSMAI president and CEO Bob Gilbert as well as a panel with three C-level hospitality executives, who will share their perspectives on hospitality marketing innovation.