CLIA reveals figures from 2018 Cruise Review
Motel 6 will take a $12 million hit for allegedly sharing the personal information of about 80,000 guests with immigration officials without the knowledge or permission of those customers.
Customer service is his core strength. And passion for hospitality technology makes him a stellar. Always ready to be of assistance, meet Juan from partner service team.
Kong is now the longest-running CEO of a top 10 major hotel chain
The 'WOW' factor is critical in building lasting impressions. And these moments help open doors to many important things: customer loyalty, word-of-mouth marketing, and increased long term business. See the ripple effect? Here are some tips to build lot more of these moments with your guests.
Acting on behalf of BAM, CBRE have been instructed to market an outstanding opportunity to acquire a Cork city centre hotel. The hotel will be delivered to a specification pre-agreed between parties.
Hong Kong Airlines has launched a brand new Business Class menu for its customers travelling out of Los Angeles International Airport (LAX) from 22 March 2019.
Fraser Coast Business & Tourism Award winners, Main Street Motel owners Jess and Rebecca talk about how smart marketing and STAAH support has facilitated this win and helped them grow in a very competitive city.
We all agree that managing a hotel in the time of crisis is no mean feat. And, if that crisis is of an extreme nature, your management skills are truly put to test. Like Paul Rusesabagina, the Manager of Hotel des Mille Collines from the movie, Hotel Rwanda who provided shelter to over 1200 refugees in the capital city of Kigali and saved their lives during the 1994 Rwandan Genocide.
Coffee making isnt really Katie Calveys strong point. Thankfully, that isnt a hiring criterion (officially anyways!) at STAAH. Hospitality on the other hand is a business she understands well and thats exactly why we have her on board.