In the Time of COVID-19: Top 5 Things You Need to Know Now in Hotel Digital Marketing – By Margaret Mastrogiacomo, EVP Strategy

As we navigate unprecedented times during the COVID-19 pandemic, the world has put travel on pause. While everyone is social distancing, people continue to stay connected online through social media, FaceTime, video conferencing, and email. People are searching for an escape and for quality content to lessen their stress and enhance the quality of time at home. In light of this, many hotels can continue creating valuable and entertaining content across channels to stay connected with guests.

HSMAI ROC Americas in San Antonio Announces New 2020 Dates

Due to worldwide uncertainty surrounding the impact of the COVID-19 pandemic, HSMAI ROC Americas 2020 has been rescheduled for October 26-27 in San Antonio. The main ROC program will be Monday, October 26, at the Grand Hyatt San Antonio. Tuesday, October 27, will feature the HSMAI Chief Revenue Officer Executive Roundtable programs, CRME and CHDM review courses, and Partner Insights sessions.