I have always believed that the front desk staff played a critical role, now more than ever they truly are the first impression makers, for better or for worse. Chances are that hard evidence for this is available online every day in your guest surveys and/or your online guest reviews.
Sexual Harassment Prevention in the Restaurant Industry and Sexual Harassment Prevention in the Hospitality Industry are interactive, digital training programs that address sexual harassment and the harmful impact it has on individuals and businesses. There are employee and manager versions for each program.
Now Front Desk Agents Can Become 'Certified in the Heart of Hospitality'
Program Will Allow NYCCTE Participants to Leverage Companys Decades of Experience to Enhance Classroom Learning
Over 70 Percent Female Recipients; Highest Number of Hospitality Students Rewarded to Propel Career Development
Grant Generates Hospitality Training For 27 Area Youth
AHLA Joins White House for 'investing in America's Workforce'
Hospitality educators from 162 vocational schools and universities in 28 Chinese provinces, municipalities and autonomous regions gathered at the Chongqing Marriott Hotel for the 5th Annual China Hospitality Education Initiative (CHEI) Teaching Conference. The four-day conference, held July 10-13, was themed Looking Through a New Lens: Inspiring the Next Generation of Hospitality Innovators.
Moxy Hotels announced today a multifaceted collaboration with the award-winning improv theater, Upright Citizens Brigade (UCB). The two brands will team up to debut an original employee crew training program to heighten the guest experience, as well as to kick-off brand-wide ‘Hey Moxy!’ Happy Hours for guests to join in the fun.
Candidates Will Now Work as Flight Instructors at CAE Phoenix to Gain the Required Hours for their Airline Transport Pilot Certificate