Minor Hotels Establishes Asian Institute of Hospitality Management in Academic Association with Les Roches Global Hospitality Education

Set to launch in September 2020, with campuses in Bangkok and Chonburi in Thailand, the institute is poised to become the leading hospitality education facility in Southeast Asia and will offer certificates, diplomas and bachelor degrees in hospitality management in academic association with Les Roches.

Doug Kennedy Announces Updates To Program For Front Desk Staff To Become ‘Certified in the Heart of Hospitality.’

Doug Kennedy, who is the President of Kennedy Training Network, Inc., (KTN) says 'Now more than ever, your guests’ experience at the front desk impacts the financial success of your hotel.' In the past we all learned that 'an unhappy guest tells 9 or 10 others…' but in the era of online guest reviews and social media postings those numbers grown exponentially.