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No one ever said that running a hotel would be easy. With so many moving parts; attending to ever-evolving guest needs, creating a share-worthy property aesthetic, piecing together an all-star staff and creating a memorable travel experience can be a lofty (albeit rewarding) task. And yet, modern hospitality leaders are taking recent technological changes in stride to consistently create new-age travel experiences both on and off-property, while placing enhanced emphasis on guest personalization and creating a frictionless experience.

Luxurious Conrad Hotel on North Beach in Florida now featuring Plum’s wine-by-the glass technology in their 290-suite property

What does a memorable customer experience mean to you? This question inspires some of the most critical aspects of any business’ customer-facing strategy, as brands constantly seek out new and improved ways to connect with modern consumers and create a lasting impression.

Award-Winning Luxury Hotel to Bring Innovative Wine-On-Demand Technology Plum to their Suites, Restaurant, and Bar

Guest can now enjoy in-room wine by the glass at the touch of a button at the top rated luxury Winter Park boutique property

New Hyatt Place survey looks at ways travel affects American breakfast habits

Events serve an important business purpose. They help establish a brand, market products, gain clientele, raise funds, and increase employee morale. Luckily, as important as events are, they don’t have to break the bank. Here are some tried-and-true event ideas to help you wow attendees and bosses on a tight budget.

From today, Scandic’s guests will be able to access a sleep program on the TVs at selected Scandic hotels. This has been made possible thanks to a partnership with the largest health club chain in the Nordic countries, SATS.

Guests at luxury hotels want to feel like they're in the comfort and familiarity of their own homes

With this solution, meeting planners can work in one tool throughout the planning process to manage meeting details, including contracts, attendee information and costs throughout planning stages