Accor Releases 'Hospitality Ahead' Report with Insights Into the Transformations Impacting the Industry
What are travelers' new expectations? How to find the right balance between digital and human in the guest experience? How are loyalty programs transforming to better serve and engage clients? What does it take today to attract, engage, and retain talent? How can we become sustainably local? Accor takes a closer look at the transformations impacting key aspects of our industry.