Category Archives: Features

• Why Did It Go Wrong? When Brands Use Influencers for Social Impact and Don’t Gauge the Target Audience First. Jul 31, 2024
• EHL Insights: Leading Change Effectively – Insights from Top Hospitality Leaders Jul 30, 2024
• Revolutionizing Business Travel – Marriott’s Game-Changing Initiative – By Mandeep S Lamba and Dipti Mohan Jul 22, 2024
• Creating the Wow Factor in Hospitality – By Sean Flakelar Jul 15, 2024
• Why a Hotel Needs Parametric Insurance – By Thomas Cleary Jul 9, 2024
• Co-Intelligence: How to Live and Work with AI Jul 5, 2024
• For New Ideas, Think Inside (This) Box Jun 27, 2024
• Avoid Sales ‘CRM Overwhelm’: Focus On The Three Most Important Your Sales Tracking Tech Should Do – By Doug Kennedy Jun 25, 2024
• Sexual Harassment Prevention in Hospitality: An Integrative Framewwork – By Sowon Kim Jun 18, 2024
• Human-Centric Hospitality: The Key to Thriving in the Industry Jun 14, 2024
• What is Opt-In Housekeeping & How Can Hotels Apply It? – By Erlendur Steinn Gudnason Jun 13, 2024
• Shaping Guest Expectations: Mastering the Art of Saying No – By Ana McFee Jun 11, 2024
• Hospitality for Society: Managing Hotels in Times of War – By Dr. Inès Blal May 29, 2024
• What Personalized Hospitality Is and What It Isn’t – By Doug Kennedy May 27, 2024
• EHL Insights: Why Hospitality Businesses Win by Putting People First – A Mindset Shift May 23, 2024
• Guest Experiences: Importance of Emotional Engagement and Culture – By Dr Suzanne Godfrey May 20, 2024
• Creating Memorable Guest Experiences: Personalization with Storytelling – By Dr Suzanne Godfrey May 15, 2024
• From the NBA to Destination Marketing: Leveraging Data, Innovation, and Technology May 9, 2024
• An Interview with the Pioneers of 21 House of Stories – By Beatrice Odelli Apr 25, 2024
• The Future of Luxury Experiences: Where Luxury Meets Hospitality – By Dr Matthias Fuchs Apr 11, 2024
• Deloitte: Facing Travel’s Future – Key Forces Reshaping the Travel and Tourism Industry Apr 10, 2024
• Time To Eliminate Generationalism in the Hotel Workplace: Myth of Generational Differences Has Been Busted by Research – By Doug Kennedy Apr 8, 2024
• HVS Editorial – Riding the CFO Roundabout: Securing Hospitality’s Financial Leadership Future – By Bill Conn Apr 4, 2024
• The Hospitality Guest of the Future – By Anjusha Chemmanur and Leila Jiwnani Mar 20, 2024
• How the Best Hotels in the World Deliver Exceptional Customer Experience Mar 19, 2024
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