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Category Archives: Features
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How to Create Thriving Hospitality Teams in the Post-pandemic World – By Sarah Diehl May 30, 2023
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So What Exactly is My Job? Exploring the Outcomes of Qualitative Job Insecurity for Hospitality Workers – By Richard A. Currie May 25, 2023
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Rebuilding #HospitalityStrong – By Quendrida Whitmore May 17, 2023
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Train Your Hospitality Staff To Elicit Kama Muta (Commonly Called That ‘Warm, Fuzzy’ Feeling) – By Doug Kennedy May 11, 2023
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Speak With Confidence: Four Fixes That Work – By Jonah Berger May 3, 2023
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The Trust Imperative – By Tim Ryan Apr 6, 2023
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Look Back at HITEC: Lessons in Leadership from Florida's Largest Independent Hotelier Mar 30, 2023
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The Future Travel Report 2070 – 3D Printed Breakfast Buffets Mar 27, 2023
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Hotel Industry Could Be a Leader in Diversity, Equity and Inclusion – By Baron Ah Moo Mar 22, 2023
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Accor Releases 'Hospitality Ahead' Report with Insights Into the Transformations Impacting the Industry Mar 14, 2023
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How ‘Strategic Silence’ Helps Employees Mar 1, 2023
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Sustainability Moves Up in the Corporate Travel Agenda – By Rudy Daniello Feb 22, 2023
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Hospitality Industry 3.0? – 2023 Top Hospitality Industry Trends from EHL Insights Feb 6, 2023
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McKinsey & Company Travel Disruptor Series: Sonder CEO Francis Davidson on the Future of Hospitality Jan 24, 2023
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Building a Team to Lead in a Crisis: Four Key Steps Nov 28, 2022
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Preparing the Business for Growth: What Does Success Look Like? – By Ryan Haynes Nov 25, 2022
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The 33 Definitive Hospitality Industry Statistics You Need to Know For 2023 – By Brett Thoreson, CEO & Co-Founder of CartStack & RezRecover Nov 22, 2022
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How Do You Make a Decision When Every Option Looks Bad? – By Erika James Oct 20, 2022
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Silence is No Longer an Option – Why Social Causes Are Rising Up Hotels' Agendas Sep 28, 2022
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Sentipensante – The Perfect Word For Teaching The Spirit of Hospitality – By Doug Kennedy Sep 20, 2022
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The Global Eco-wakening is Driving a Greener Future with over 87% of Americans Seeking More Sustainable Hotels and Travel – By Alan Young Sep 7, 2022
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Be A ‘Vibe Flipper’: Blast out 5G Positivity When You Encounter Negative Personalities – By Doug Kennedy Aug 24, 2022
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The Next 100 Years: Innovators and Disruptors Shaping the Future of Hospitality – By Amy Wang Aug 8, 2022
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Future Hotels Will Be (even More) About People – Deloitte's Hotel of the Future Jul 6, 2022
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The True Heart of Hospitality Is Human Kindness, Especially To Strangers – By Doug Kennedy Jun 27, 2022
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