Web Cast – Winning the Online RFP Game

All market segments are increasingly using online RFP tools to communicate and solicit bids from hotels. These tools not only encompass RFPs from major RFP platforms but also through the OTAs and email directly to the hotel. In a recent survey of 24 hotels, only one responded to an email inquiry in an acceptable time frame, with a well crafted email response and one with no spelling errors.