GBTA – Travel Industry Must Consider Offering Contactless Payment

As part of the Collaboratory 2020 webinar series, GBTA Interim Executive Director Dave Hilfman hosted Jim McGowan, Marqeta’s Head of eCommerce, on Monday to discuss the growth of contactless payment systems and how the travel industry can benefit from this modern technology. Marqeta is a leader in contactless payments, having developed the world’s first open API modern card issuing platform.

Social Distancing Technologies in Hotels: What Are Our Guests Telling Us? – BY Agnes DeFranco and Cristian Morosan

This past July 2020, we surveyed a nationwide sample of over 1,000 hotel guests from the United States to gain perspective into the potential use of technologies for social distancing in hotels. This resulted in a comprehensive report analyzing the data and offering the industry much-needed insight into the types of installations, investments and service strategies that need to be made to best respond to consumers’ needs while keeping everyone safe.