We sat down (virtually, of course) with Jon Davis, CTO of Village Hotels to chat about their efforts in reacting to the various lockdowns throughout the UK. He talked about how they leverage technology to be more operationally flexible and ensure not only a safe guest experience but an exceptional one.
With all the unexpected changes happening this year, the hospitality industry has been deeply impacted and many priorities have shifted overnight, both in the hotel operations and the traveler behavior. Different needs and expectations are surfacing every day and hoteliers find themselves in need of adjusting their investment plans in order to focus on what matters most in the context of the pandemic.
Data, data, data. Its all youve been hearing about for the past couple years. And now that were amid a travel pandemic forcing hoteliers to look for additional insights on any available demand, data mining has moved from 'important' to 'critical.'
Many hotels arent getting the sort of business that theyre used to. This drastic change has resulted in numerous revenue challenges in the hospitality industry, but fear not, there are signs of recovery. With strong preventive measures being sanctioned, many places around the world are opening up to travel again.
The Canadian governments recent announcement that it plans to connect 98% of Canadians to high-speed internet by 2026 will only accelerate online travel demand, says GlobalData.
Technology and trends are constantly evolving, and this year in particular, many tech solutions became not just popular but vital for hotel businesses all around the world. Building on the current state and needs of the travel and hospitality business, we can already predict a number of tech trends that impact the course of the industry, as well as hotel operations and the guest experience. Lets dive deeper into the top technology trends in travel for 2021 and the reasons why they will undoubtedly rise in importance and popularity.
Cyber HITEC featured a new virtual session this year that built a bridge across the Atlantic Ocean and brought together two regions separated by a common language. This engaging session was called the 'HFTP Europe: Technology and Tea' Hangout, and featured an interview-style discussion between me, this years HFTP Paragon Award-winner Ian Millar, CHTP and hospitality technology executive Barry Thomas, CHTP.
A channel manager is a system that handles the online distribution of your hotel rooms so you can manage them easily from one place. Here is a guide for beginners to understand how it can help hoteliers and accommodation providers.
The 49-year hospitality technology event brand will be presented in an in-person format, including its expert educational conference, large trade show and networking opportunities.
RoomKeyPMS announces the release of enhancements to its native mobile check-in functionality with the addition of built-in automated email communications. When guests check-in off-site it is essential that communications guide their journey to the check-in and are not delayed due 3rd party system latency or failure.