As the Hotel Industry Struggles with The Disruptive Impacts of Covid-19 React Mobile Stands Behind Hotel Customers by Waiving Service Fees for April and May

React Mobile today announced measures to help alleviate the growing impact of the coronavirus (COVID-19) on the hospitality industry. React Mobile is offering its staff safety platform, designed to help keep employees safe while on the job, to existing hotels customers for free in April and May 2020.

What Makes Your Guest Unhappy?

In a world spoiled for choice, reviews are a priority to decision making. Bad reviews have a lasting impact on reputation and can be disastrous for business. The use of the latest software makes the management and functionality of hotels more seamless and efficient. However, having the best technology alone won’t drive the business forward. Following a 'customer-centric' approach, with excellent customer service and guest satisfaction, is the key to succeeding in a competitive industry.