Hawaiian hotel group brings PMS efficiency to its portfolio with StayNTouchs cloud-based solutions
StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with Seaside Hotels Hawaii with the deployment of its Rover PMS™ and Zest™ products at Maui Seaside Hotel (Kahului, HI), Kona Seaside Hotel (Kailua-Kona, HI), and Hilo Seaside Hotel (Hilo, HI).
“Our old PMS was so complex with too many screens that had to be populated at each step of any process. It really took away from the actual service and greeting experience, said Connie Kramer, Director of Media and Group Sales for Seaside Hotels Hawaii. “Our primary requirement was to find a PMS that was simple to use and would allow us to be able to engage with the guest, instead of having our head down, mired in complicated screens.”
StayNTouch Rover met that usability criteria, “Ms. Kramer continued, “But the PMS did much more. Batch processing of back office processes allow us to reallocate labor resources to focus more on guest interaction. Rover easily integrated with our booking engine and channel manager, and the StayNTouch customer service is excellent. They came out in person to better understand our business and helped point out where we could improve – especially in the area of revenue generation.”
StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
• Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
• Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“We are very excited to partner with Seaside Hotels,” said Jos Schaap, CEO-Founder of StayNTouch, “The hotel company focuses on providing an easy, relaxing guest experience. We’re happy our software design supports their service model so well and we look forward to working with them more to find new ways to deliver operational efficiency.”
About StayNTouch Inc.
StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.
Powering over 75,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests. StayNTouch is a trusted partner to many of the most forward thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Modus hotels and the Fontainebleau Miami Beach.
About Seaside Hotels
At Seaside Hotels Hawaii we believe our gracious hospitality and Aloha spirit will win you over. Once you stay in a Seaside Hotel, we know you’ll return again and again.
Founded by Hawaiian native Richard Kimi in 1956, Seaside Hotels embodies the spirit of Hawaii; a place where hospitality is at the forefront of an ancient culture. Where the principle and heart of Aloha (love) runs deep. While serving in the Armed Forces during World War II, Richard realized how much the islands of Hawaii meant to him. Even beyond the sun, the sea and its natural beauty, he missed the warmth and kindness of the Hawaiian people. He believed that Hawaii truly was paradise on earth – and that soon others would believe this as well. It was this belief that led to his dream to build a hotel chain on the islands, so others could share in the wonder of this special place.
Today, Seaside Hotels Hawaii thrives as a 500-room hotel chain and is still owned and operated by the same Hawaiian family that built it, providing guests with genuine Hawaiian hospitality, ideal hotel locations and comfortable rooms at a good value. At Seaside Hotels, most employees are of island descent and all delight in providing a warm-hearted island generosity. This is the Aloha spirit of Hawaii.
So if your travels bring you to our paradise: “Komo Mai No Ka Hale” (Welcome to Our Home). We truly hope to see you here.
Check out all of our Seaside Hotel locations in Hawaii. Offering value and convenience lodging for the adventure traveler.