The Ritz-Carlton Bal Harbour, Miami announces the appointment of Joseph Fisher as Hotel Manager for the 18-story luxury resort. A passionate leader with nearly two decades of knowledge and expertise in hospitality, Joseph will oversee all facets of the resort, including hotel operations, property amenities and guest services.
Joseph joins The Ritz-Carlton from the Embassy Suites by Hilton, South Jordan & Palm Beach Gardens in Utah, where he served as the opening general manager. In his role, Joseph developed construction and pre-opening hiring schedules, as well as all sales and marketing plans. His leadership led to notable results, including the hotel being in the top 10% for service in the brand, and achieving fair market share within three months of opening.
Prior to his role with Embassy Suites by Hilton, he served as the director of food and beverage at the Hilton Marco Island Beach Resort, managing all daily F&B operations and helping the resort produce $8 million in food and beverage revenue. Joseph first began his career in hospitality as assistant food and beverage manager at The Four Seasons in Atlanta and Miami. From there, he has held roles at Hyatt Pier 66 (director of food and beverage); Conrad Miami (hotel manager); Waldorf Astoria Park City (director of food and beverage); and Marco Beach Ocean Resort (general manager.)