The motorsports-themed hotel takes the lead by integrating the hospitality technology platform into its operations
INTELITY®, provider of the broadest enterprise guest engagement and staff management platform for hospitality, is pleased to announce it now powers The DAYTONA’s mobile app and in-room tablets, giving guests access to hotel amenities and services on demand.
The DAYTONA is located adjacent to the Daytona International Speedway and anchors ONE DAYTONA, the brand new retail, dining, and entertainment district. The hotel pays homage to Daytona’s rich racing history and features a second-floor lobby area known as “The Grid” that showcases a year-round display of vintage race cars that are known for their historical, technical, and aesthetic background.
“We’re pleased to have the INTELITY platform implemented across our property,” said Michael Melendez, The DAYTONA General Manager. “Our goal is to provide our guests with an enhanced guest experience that really celebrates the racing history for which this city is known. The INTELITY platform will help us achieve this goal.”
Guests have access to INTELITY’s in-room tablets, which function as a digital compendium and give guests the ability to place service requests, communicate with staff, make dining reservations at a range of on-property restaurants, place in-room dining orders, access detailed information about the hotel and the local area, and much more. The property also features a branded mobile app, powered by INTELITY, that allows guests to engage with the hotel and its amenities and communicate with staff from anywhere via SMS messaging.
Operations teams now use INTELITY’s back-office dashboard to manage daily workflows and streamline overall efficiency. With the dashboard, operations teams can track, organize, and manage guest requests, daily tasks, housekeeping progress, preventative maintenance, and much more. The INTELITY platform enables a frictionless flow of information and data about property-level activity across multiple channels through its integration with The DAYTONA's property management system (PMS), Opera.
“We are proud to work with such a unique property that celebrates the local area’s rich racing history,” said David Adelson, INTELITY President & COO. “The INTELITY platform empowers DAYTONA staff to provide guests with unique, personalized experiences and exceptional guest service.”
To learn more about the INTELITY platform or to schedule a demo, please visit the website or email firstname.lastname@example.org.
INTELITY is the global provider of the most advanced hospitality technology platform for the hotel, casino, cruise, and luxury residential markets. INTELITY offers its customers comprehensive, fully integrated solutions to better connect and manage guest experience and staff operations, in a single platform. INTELITY has been named the “Official Mobile and In-Room Technology Provider” by Forbes Travel Guide in 2017, 2018, and 2019, and is used by major hotel groups, including Marriott’s Autograph Collection, YOTEL, Proper Hospitality, Frasers Hospitality, Fairmont, and more. For more information or to view current job openings, please visit www.intelity.com.
About The DAYTONA
Located directly across from the Daytona International Speedway, The DAYTONA embodies the world of racing, with a vibrant signature style. The brand new hotel opened in April with 144 custom luxury designed guest rooms that feature balconies with views of Victory Circle at ONE DAYTONA and Daytona International Speedway, an outdoor bar & terrace, heated swimming pool, meeting space, and more than 10,000 square feet of indoor/outdoor event space. At just a mile from Daytona Beach International Airport and a few minutes from the area’s 27 miles of beaches, the property is the perfect escape for travelers seeking a chic and modern escape on Florida’s stunning east coast. For more info, visit www.thedaytona.com.
About ONE DAYTONA
ONE DAYTONA features a 300,000 square-foot retail, dining and entertainment district, along with two Marriott hotels and luxury apartments coming soon. Visitors, race fans, and residents recognize ONE DAYTONA as the place to live, work, stay and play in the Daytona Beach area. Tenants include Bass Pro Shops Outpost, Ben & Jerry’s, BUILT Custom Burgers, Clair de Lune, Cobb Daytona Luxury Theatres, Fairfield Inn & Suites by Marriott, Gallery 500, GameTime, Guitar Center, IT’SUGAR, Jeremiah’s Italian Ice, Juetta West, Kasa Living, Kilwins, Miami Grill & Bar, MidiCi The Italian Kitchen, P.F. Chang’s, Pink Narcissus, a Lilly Pulitzer Signature Store, Rock Bottom Restaurant & Brewery, Sprint and Venetian Nail Spa. The destination features a comprehensive Public Art program with installations throughout the development including the Jantzen Diving Girl in Victory Circle. For more information and the latest updates, visit www.OneDaytona.com.
About Autograph Collection Hotels
The Autograph Collection® is an evolving ensemble of strikingly independent hotels. Exactly like nothing else, each destination has been selected for its quality, bold originality, rich character, and uncommon details. From near to far, iconic to historic, the result is an array of properties that is nothing less than unique, nothing short of collectively exceptional. For more information and reservations, please visit www.autographhotels.com.