TrustYou releases today its 2019 Year in Review, which highlights the company’s most impactful milestones and achievements of the last year. Among the greatest successes of 2019, the company saw an impressive increase in the number of clients, which soared by 43% compared to 2018. This aligns with TrustYou’s new vision of helping companies around the world listen to guest feedback, while also driving attention to the importance that hospitality businesses place on their online reputation.
In 2019, TrustYou has also excelled in customer support, solving almost 60.000 tickets and winning the Level III Global Support Certification on HotelTechReport.
These are some of TrustYou’s most impactful achievements from the previous year:
- 30% more hotels have used TrustYou’s platform in 2019 compared to 2018
- The company has collected a total of 145 million reviews
- TrustYou’s team delivered 49 more new features compared to the previous year
- The awarded solution enabled direct responses to reviews on Google and Booking.com
- TrustYou’s feedback platform integrated WeChat and launched a new restaurant analytics tool
- Kicked-off new partnerships with global hospitality giants, like OYO, Louvre Hotels, RedDoorz, and many more
See the full year-in-review here: http://2019.trustyou.com/