Those who are working in the hotel business today, and who have only been in the field for a few years may not remember what it was like before the advent of the modern hotel property management system. Most today understand the importance of property management system, but it was not always that way. Some hotels were adamant about continuing to do things the way that they’ve always done, and they have changed their ways or fallen by the wayside.
Things have changed substantially over the years, and it’s a good idea to have an understanding of how PMS has evolved.
Let’s take a trip back in time to see how things have changed over the years and how technology has helped to make the management of a property much easier.
The Early Days of Property Management Systems
The first hotel reservation system was not introduced until 1947 by Westin. In those early days, there was not much in the way of technology, and many hotels were simply using their register to keep track of the guests who were booking rooms and who were checking into the hotel. Given just how busy the hotel industry is today, it is almost impossible to imagine what it would be like to have to take care of everything with a register at the front desk.
It wasn’t until 1995 that guests to hotels were offered real-time access to central reservations and online booking at hotels. Of course, the first hotel chain websites had only been launched a year prior. These were for Hyatt and Promus Hotel Corporation.
The early hotel property management systems through the 1970s were quite varied from one hotel chain to another. As time passed and software systems were introduced, there was more of a unified style of PMS. Many hotels and chains would invest in in-house and server-based systems once computers became commonplace. The systems were updated and upgraded every few years in the computer age, and it was in 2010 that the first-gen of cloud PMS was released. In the past 10 years, these systems have continued to improve and change.
It’s no stretch to say that the improvements to PMS as a part of hotel management solutions have changed the way that hoteliers do business. These systems are able to provide a wide range of tools and technology today that are making managing every aspect of the business so much faster and more efficient. The options that are available today, like Hotelogix, are able to provide more than just the function of a property management system in a hotel.
The advantages of PMS in the front office can’t be overstated. The systems are able to provide tools that help to integrate and streamline are more than just the front office, though. It helps with a point of sale solutions, online distribution, managing all of the channels through which the hotel offers rooms, housekeeping, and beyond. The right software can even help with things like staff training. There are many modules of a property management system that will help make running the hotel much easier.
Hotelogix Leads the Industry
Hoteliers who are looking for a quality PMS that they can integrate into their business will want to look at the options and the benefits that Hotelogix can offer. The service offers a wide range of features that help to make it a solid solution for those who are running a hotel. Let’s examine some of the most important features that it can provide to see just how much they could help your business.
Mobile PMS is one of the biggest innovations that is helping to change management. With the mobile hotel management app, it becomes possible for you to manage the hotel operations even when you are on the go. The app will allow people to handle housekeeping operations, manage multiple POS outlets, and even speed up the check-ins and check-outs. It is even possible to receive actionable reports through the smartphone.
Mobile PMS is the most powerful app of its kind, and you can do everything you need with it. You can change the rack rates and seasonal rates. You can scan guest IDs from more than 80 countries, manage the front desk, and much more. This app alone makes Hotelogix worth it, but the software provides so many other great features.
In November of 2019, Hotelogix launched one of the latest innovations in the field of hotel property management in the form of ACE, the Automated Coaching Engine. ACE is meant to help hoteliers to explore the Hotelogix system and teach people what it is and how to use it, so they can speed up the process of evaluating and investing in the service.
What Else Does Hotelogix Offer?
You will find that there are many other benefits to using this system. Let’s look at some of the features that are sure to be helpful for nearly any hotelier.
The POS system is available for unlimited POS outlets in the hotel. This means that you can manage the restaurants, spa, bars, minibars, travel desk, and more through the system. Items or services can be sold directly to guests and then transferred to their room as room service, for example. The system is easy to use for the staff and it can help to speed up transactions for the visitors, as well.
Direct web-booking is available with Hotelogix, as well. This will allow you to take reservations through your own website and have them integrated with the other channels that you are using. For example, if there are severe online travel agencies like Expedia that are offering rooms for your hotel, you want to make sure that your hotel’s system updates the sales in real-time with other OTAs and your own booking. Integration with all of the channels ensures that you never have to worry about overbooking the hotel.
By allowing people to book rooms directly on your site, you can also increase your revenue. Keep in mind just how much those OTAs are taking off the top of each of the bookings that are made through them. Having your own online booking available ensures that you are getting the full amount of those sales.
Hotelogix also offers housekeeping software that can help to make managing the housekeeping operations easier. It will work in sync with the front desk to help improve service efficiency, so the rooms can be turned over faster. It is even possible to easily assign rooms to the housekeeping staff based on floors or blocks and sort them based on what type of work needs to be done on them. It makes the entire management process much easier.
With ACE available, now is the perfect time for any hotelier to try it and learn how it all works. Once you have your hands on it and see just how much it is able to offer and how it can revolutionize your current setup, you will want to have it for your hotel. Currently, Hotelogix is the final evolution of property management systems as we know them today. We’ve come a long way from the simple register.