Eager, Open-Minded Leisure Travelers Present Marketing Opportunity for Hoteliers – CoStar

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Travelers Focused on Different Things During Dreaming Phase

Travelers Focused on Different Things During Dreaming Phase

The reason people get in their cars has changed.

Speaking at the 2021 HSMAI Marketing Strategy Conference, Waze’s director and head of sales, Andrew Kandel, noted that more people are driving today than even pre-pandemic, but their patterns are different.

“Commutes are way down, and leisure travel and weekend driving is way up,” he said during the “Drive Leisure Demand and Engage the Leisure Traveler” session, noting he believes that trend will “hold in the near term.”

At the same time, data shows people are dreaming more about travel than ever before, said Pinterest’s global head of strategy and marketing, Ashish Arya.

“On our platform, we’ve seen travel searches increase this year by over 20%,” he said. “We’ve seen a decrease in searches that have a city, state or country within them.”

He said this represents a huge opportunity for travel marketers, as fewer people are looking to get on the road with a final destination or specific travel brands in mind.

“People are more undecided with their travel than they ever have been,” Arya said. “They’re more open-minded to trying something new, going somewhere new or having a new experience.”

Arya said this change has spurred companies like his to come up with new “traveler personas” to do a better job of recognizing why and how people travel and how to better reach them and personalize messaging.

He said a lot of the things that people are passionate about with travel haven’t changed, including “memory makers with family travel, pets, food, etc.” But others are much more novel.

“Some things are new or heavily accelerated due to COVID,” he said, citing “digital nomadic traveling while you’re working for leisure, or rural tourists since people were stuck inside and they want to go outdoors and have an outdoor adventures,” he said.

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