Le Jardin Des Douars in Morocco and Hotelogix: Celebrating Ten Years of Successful Business Association

Le Jardin Des Douars in Morocco and Hotelogix: Celebrating Ten Years of Successful Business Association

For us at Hotelogix, as a hospitality technology partner, winning our customers' trust is paramount. Hoteliers rely on us, our Hotel PMS, to streamline their operations and provide a seamless experience for guests. Most importantly, they want to see value from their investment in our products. Today, in this highly competitive market with hundreds of Hotel PMS providers, winning over customers' trust and serving them for ten years uninterruptedly differentiates Hotelogix from the rest.

Here is the story that narrates what we have been trying to say –

Le Jardin des Douars Hotel in Morocco is a true gem nestled in the heart of Essaouira. This stunning hotel boasts a serene ambience, top-notch amenities, and exceptional guest service. For over ten years, the hotel has been relying on Hotelogix Cloud PMS to manage its operations, sell more online and serve guests better.

Le Jardin des Douars started using Hotelogix in 2014. The management was pretty ahead of time when they decided to take their operations to the cloud. “It was a commendable decision, especially considering that the concept of cloud-based solutions was relatively new in the African hospitality industry. However, they took a leap of faith and opted for Hotelogix. And now, after ten years, they are witnessing several benefits year after year,” said Sivaprasad Gangadaran, Chief Sales Officer at Hotelogix.

About 33% boost in revenue

Like every hotel, Le Jardin des Douars wanted to sell more and earn more revenue. And this is where they have seen significant improvement – about a 30% boost in their revenue in 2023 vs 2022. How? You may ask. With Hotelogix, the management can easily configure and sell over 30 packages, allowing them to reach their target audience and increase sales.

Another reason for such a spectacular spike in revenue is that the property has been selling more via OTAs, thanks to Hotelogix PMS's two-way real-time integration with the Channel Manager of their choice. For example, they registered about 3X more revenue via OTA sales in 2023 vs 2022. To be noted here, this integration has also helped them eliminate overbookings.

Enhanced decision-making capability

Making the right decision at the right time leads to improved efficiency, better control over the business, and transformational growth. And the management at Le Jardin des Douars has achieved them all with Hotelogix reports. For example, PMS-generated reports like Guest Trial Balance, Net Revenue Report, Guest In-house Report, Monthly Summary Report, Occupancy Statistics Report, etc., have been beneficial for them in gaining insights into their business. With all these lucid reports, they are well-equipped to see what works and what doesn't.

“Adopting Cloud, especially Hotelogix in 2014, has been one of our best decisions. They go the extra mile to understand what we want. The automation saves us significant time daily and allows our staff to attend to guests' needs. Their support is phenomenal. We look forward to a mutually beneficial business association for many more decades,” said Gregoire AUBRON, General Manager at Le Jardin des Douars.

Regarding guest service, Le Jardin des Douars has carved a niche and enjoys a competitive edge. It has garnered excellent guest feedback and reviews with top online scores across platforms. It has bagged Travellers' Choice 2023 from Tripadvisor. Not only this, many leading and widely-read international travel magazines have heaped praises on this “little piece of paradise” for its uniqueness.

About Hotelogix

Hotelogix is a globally leading cloud-based hospitality technology solutions provider of industry-first Multi-property Management System, Hotel PMS and Mobile PMS App for independent and hotel groups. We have the remarkable feat of implementing the most extensive multi-property deployment of 50000+ rooms across 500+ properties under a single group. Through our distribution brand AxisRooms, we also offer Channel Manager and Revenue Management solutions. We have earned the trust of 5000+ hotels in 100+ countries, including South Asia, Southeast Asia, the Middle East, LATAM, Europe and North America. We have been instrumental in driving their growth while helping them sell more rooms at the optimum rate and serving guests better.

Hotelogix is headquartered in Singapore with offices in the USA, India, UAE, Thailand and the Philippines.

Contact

Debi Prasad Sarangi
Ph: +91 9986496849
Email: debiprasad.sarangi@hotelogix.com