No Charge Service May Represent a Dramatic Change for Hotel Industry
Denver, CO – March 12, 2002 Alpha Inn Management (Alpha), which operates
the new Staybridge Suites® by Holiday Inn® Denver – Cherry Creek location,
today announced it has added a no charge- long distance service to the existing communications offerings at the hotel. Alpha is focused on providing hotel guests superior communications and technology amenities, including complimentary personal phone lines, voice mail, and 24 hour computer, fax, print and copy services in the business center, offering a more convenient and cost effective experience.
Alpha Inn Management CEO, Adam Dubroff says, The business model the hotel
industry has held onto regarding long distance phone charges is out of date.
Todays hotel guests typically carry cell phones or use calling cards and are willing to
dial access numbers and PIN numbers to avoid pricey, hotel long distance surcharges. Hotel guests are rarely happy when reviewing long distance phone charges at checkout.
Dubroff adds, Alpha has been developing the -no charge- long distance phone
service solution for hotels for over a year, and has been testing it at the Staybridge
Suites® hotel in Denver Cherry Creek for the past several weeks. Guests have had overwhelmingly positive responses to this new service.
According to Michael Cahill, president of Hospitality Real Estate Counselors, Inc.,
The ability of an operator to provide hotel guests complimentary long
distance phone service is a significant competitive marketing advantage. As phone revenue and profit has been typically declining in most hotels, providing it as a complimentary amenity has the potential to differentiate Staybridge in the highly competitive Denver marketplace.
Brenda Kuhn, a long term guest at the Staybridge Suites® says, Usually when I travel, I use my cell phone or calling card for long distance calls because hotel long distance charges are so ridiculous. Staybridge Suites® offering free long distance services will make it a lot easier and less expensive to stay in touch with my family while Im away.
About Alpha Inn Management
Alpha Inn Management maximizes the value of hospitality/real estate investments. The company is committed to being a performance leader in fulfilling the asset management needs of the hospitality industry. Alpha Inn Management leverages technology effectively to adapt quickly to market changes, guest requirements, and management issues. With a proven track record and over ten years of collective in the field MIS development, Alpha Inn Management has established itself as leader in hotel management. Please visit www.alphainn.com for more information.
About Staybridge Suites®
Staybridge Suites® Denver – Cherry Creek is located at 4220 East Virginia Avenue.
The hotel has 121 Suites on four floors with a 24-hour business center, concierge type services and a complimentary continental breakfast. The suites are also fully equipped with a two-line speakerphone, voicemail, high-speed Internet access, kitchens, and separate living rooms. The hotel also has a state of the art exercise facility, with a whirlpool, sport court, evening Sundowner receptions and complimentary guest laundry. Creekside Hotel Associates, LLC, is owned by Rod Brown, a long time Denver resident and businessperson. Visit the hotel online at www.staybridgesuites.com. or call (303) 321-5757 for more information, maps and on-line reservations.