(SYDNEY) 20 March 2002 Six Continents Hotels has appointed Tony Facciolo, O.A.M. as Corporate Chief Concierge, Asia Pacific. Tony will work with the Hotel Inter-Continental Sydney management team to assist with the training and development of front of house services and develop business opportunities for the Inter-Continental properties in Sydney and the Asia Pacific region.
This is an exciting announcement for Six Continents Hotels as it comes at a time when we are currently enhancing the brand standards and offerings of our global brand portfolio, which incorporate Inter-Continental Hotels and Resorts, to cater to the changing needs of our local and international business and leisure travellers, said Six Continents Hotels Chief Operating Officer for Australia, New Zealand and South Pacific, Phil Lee
In today's current climate, people are basing their hotel decisions on familiarity, consistency and delivery of the service promise. It is the adding of significant value to the guest experience that builds loyalty and the Hotel Inter-Continental Sydneys dedicated team, with the added dimension of Tonys appointment, will continue to strive to attain that level of premium service and guest recognition, Phil Lee added.
A testament to the outstanding contribution that Tony Facciolo has made to the tourism industry and to the strong reputation he has enjoyed throughout many successful years in the hospitality industry is evident in having been awarded the title of World Ambassador for Life of Les Clefs dOr, the prestigious worldwide society of Concierges.
Tony Facciolo joins the Hotel Inter-continental Sydney team which is part of more than 130
Inter-Continental Hotels and Resorts in over 70 countries.