Report: Hotel Internet Distribution Channels

The lodging industry has not been exempt from this expectation. In particular, the greatest impact on the lodging industry has been in the arena of guest reservations. With “Internet bookings” coming into existence approximately five years ago, the pace of online hotel bookings has grown exponentially. For the most part, two major types of players service the online reservation industry: i) hotel companies ii) third-party travel companies. For hotel companies, the online booking business is a logical extension of their central reservation networks and brand support. It is in the arena of third-party travel companies that we find unique product offerings, innovative business models, and along with them, challenging decisions for hotel operators as to how and when to use these companies. These companies include the likes of Hotwire, Priceline, Hotel Reservation Network (HRN), Travelocity, and Expedia, among many others.
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