Dale Carnegie trainer, David Osborne, will arm hospitality professionals at HT-NEXT with best practices to weather the rapid pace of change while maintaining a highly engaged and motivated staff.
Hospitality Technology magazine and Hospitality Technology Next Generation (HTNG) announce that David Osborne, Executive Organizational Development Consultant, Trainer, Dale Carnegie Digital, will be a keynote speaker on Wednesday, March 14 at HT-NEXT 2018.
With employees serving on the front lines of service, interacting with guests on a regular basis, they play a key role in a guests’ perception of a brand and overall experience. In this interactive session, Osborne will help executives identify best practices to prioritize business objectives, identify and debunk generational workforce myths, and weather the rapid pace of change without burning out and alienating the employees they lead.
HT-NEXT returns a second year to combine the HTNG North American Conference and HT’s Hotel Technology Forum. The 2018 event will take place March 12-14 at the Manchester Grand Hyatt in San Diego. HT-NEXT brings together technology leaders and influencers from leading hospitality companies spanning IT, finance, marketing, distribution and operations. Industry decision makers attend HT-NEXT to learn about the emerging trends and dig in to work together to solve current industry problems. The program will feature engaging and thought-provoking keynotes, diverse educational and breakout sessions, HTNG workgroups and a technology exhibit hall for attendees to discover cutting-edge solutions. Also, the Hotel Visionary Awards and the HTNG TechOvation Award will be presented again at this year’s event.
For registration or more information about HT-NEXT 2018, please visit: http://www.HT-NEXT.com/