Tablet Full-Front Office Operation, Strengthened Direct Online Booking, Spa Tablet Capability and 2-Way Guest Service Texting Lead List
When there is a revolution in technology, it reshapes how hoteliers do business. Maestro PMS is a leader in adapting emerging technologies and property software. Maestro’s newest solutions make hotel operations more efficient, staff more productive, and properties more profitable. Maestro PMS’s 2018 Product Development Roadmap includes versatile mobile processes, online booking innovations that drive revenue, and flexible 2-way mobile guest engagement that personalizes service.
“This is an exciting time for hospitality operators. In 2018 Maestro’s new mobile and cloud-based solutions leverage the latest technologies to provide systems that make operators successful,” said Maestro PMS President Warren Dehan. “Maestro’s property software systems place an emphasis on delivering high-touch service. This year we will launch a tablet application for mobile front office operations to personalize guest service. We will also enhance our ResWave online direct booking platform with extensive gift card functionality to simplify revenue generation.”
2-Way Guest Text Communication and e-Signature for Digital Sales Contracts
Maestro’s 2018 development forecast includes 2-way mobile guest texting for greater personalized service between guests and property teams. “Our 2-way text functionality will allow guests to connect with staff for a near real-time response to requests.” Maestro’s new e-Signature capability enables independent operators to close more meeting and event business by letting clients and meeting planners execute digital contracts for sales and catering and room reservations remotely to save time. In the coming year Maestro’s Spa & Activities system will include tablet-based visitor information intake functionality. This will simplify creating a digital visitor record with service preferences and designated health information.
“Maestro’s clients play a large role in how we develop and enhance our 20+ modules,” said Dehan. “Many of our client hotels have been with us for more than 10 years. They give Maestro visibility into changing guest requirements and tools that will help them be more successful in the future.”
Jason D. Smith, CHA, General Manager of Lake Blackshear Resort and Golf Club, said, “We have used Maestro for more than ten years and had two system upgrades. Maestro’s Front Office, Sales and Catering and ResWave direct booking systems are key to making our property successful. Their systems work well for us and Maestro’s support is exceptional. I have never worked with a more professional group. They recently upgraded our ResWave online booking site to include individual photos to improve guest appeal. This is a perfect example of how Maestro gives operators the tools that benefit operations and personalize the guest experience.”
Maestro PMS delivers revenue-generating property software tools and services that increase profitability. Maestro property software drives direct bookings, centralizes operations, and provides personalized guest service to keep guests coming back. Click here for more information on how to reserve, engage and socialize with Maestro PMS.
About Maestro PMS
Maestro is the preferred cloud and on-premise PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals and multi-property groups. This PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including web and mobile tools to increase profitability and enable operators to engage guests with a personalized experience. For over 37 years Maestro’s Diamond Plus Service has provided unparalleled 24/7 North American based support and education services to keep hospitality groups operational and productive. Click here for more information on Maestro.
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