Mobile Access Leaders Integrate Hotel App with Secure Mobile Technology to Deliver Convenience and Greater Guest Loyalty
dormakaba, the provider of Saflok™ and Ilco™ electronic locks, announced it has partnered with OpenKey, the industry standard for keyless mobile entry to deliver mobile access at an AMResorts property. dormakaba and OpenKey first established a Preferred Partnership in February 2016 to provide fast, efficient installations of hospitality Mobile Access systems. Most recently, the partnership resulted in a mobile access solution at the AMResorts AAA Five Diamond property, Zöetry® Paraiso de la Bonita Riviera Maya, in Mexico. Click here to download the mobile access implementation white paper. For more information on dormakaba electronic hotel locks, click here.
“Mobile access is an important part of AMResorts’ innovation program. We trusted dormakaba and OpenKey to come together in order to launch our mobile access pilot program at Zöetry Paraiso de la Bonita in the Riviera Maya,” said Baldemar Romo, Apple Leisure Group’s Director of IT International. AMResorts is a subsidiary of Apple Leisure Group. “Our biggest markets are the United States and Canada, where consumers are already familiar with mobile access. OpenKey’s mobile app integrates with our current on-property mobile application to help support guest loyalty.”
General Manager of Zöetry Paraiso de la Bonita Ankara Angulo said, “We selected Saflok RT BLE-enabled locks to operate with dormakaba’s mobile access solution. The OpenKey app allows guests to easily open their room doors, with just their cell phones. The OpenKey and dormakaba teams worked well together to complete the installation across our entire resort in just three days. We are excited to see guest feedback to this new exciting installation.”
AMResorts®, a subsidiary of Apple Leisure Group®, is the fastest growing provider of sales, marketing and brand management services to six individually unique resort brands throughout Mexico and the Caribbean. AMResorts brands include Zöetry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless® Resorts & Spas, Dreams® Resorts & Spas, Now® Resorts & Spas, and Sunscape® Resorts & Spas.
“Initial installations demonstrate that our partnership with OpenKey benefits operators as well as guests by streamlining the check-in process and increasing app-driven loyalty,” said dormakaba Vice President of Marketing Stephen Pollack. “Guests at Zöetry Paraiso de la Bonita have the option of bypassing the front desk by downloading AMResorts’ OpenKey app to secure an encrypted key code. dormakaba and OpenKey are moving forward with mobile access installations at multiple properties this year.”
dormakaba’s mobile access solution is a secure, end-to-end mobile credential application utilizing Bluetooth Low energy (BLE). It may be seamlessly integrated with brand loyalty apps and chain technology infrastructures, as well as third party mobile integrator apps. Cloud-based dormakaba mobile access enables guests to open their room doors with their own BLE mobile phone or device, including the Apple Watch, as a flexible alternative to a classic RFID keycard. dormakaba RFID locks manufactured today are compatible with BLE, IOS and Android mobile technology.
dormakaba is one of the top three companies in the global market for access and security solutions. With strong brands such as Dorma and Kaba in our portfolio, we are a single source for products, solutions, and services related to doors and secure access to buildings and rooms. With around 16,000 employees and numerous cooperation partners, we are active in over 130 countries. dormakaba is headquartered in Rümlang (Zurich/Switzerland) and generates an annual turnover of over CHF 2 billion.
SIX Swiss Exchange: DOKA (formerly: KABN / KABNE) Further information at www.dormakaba.us.
Founded in 2014, OpenKey is reinventing the hospitality experience through its mobile application and technology for keyless hotel room entry. The Openkey app is the industry standard for universal mobile keyless technology and works with 98 percent of existing hotel locks. Hotels and their guests benefit from OpenKey’s platform providing efficiency, easy guest access, and paired with existing hotel mobile offerings. OpenKey is a privately held company located in Plano, Texas. The company has been funded by 12 of the largest hotel ownership and management companies in the world. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
AMResorts is the fast-growing provider of sales, marketing and brand management services to six individually unique resort brands. The Newtown Square-based company is continuously raising the all-inclusive concept to a new level of luxury with its signature Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® programs. Located throughout Mexico, Jamaica, Curacao, Dominican Republic and Costa Rica, AMResorts’ nearly 52 award-winning properties treat every guest to premium accommodations, desirable locations and extraordinary inclusions. The brands in the collection include:
Zoëtry® Wellness & Spa Resorts, adults-only Secrets® Resorts & Spas, high-energy Breathless® Resorts & Spas, family-friendly Dreams® Resorts & Spas, vibrant Now® Resorts & Spas, and fun-filled Sunscape® Resorts & Spas.
Julie Keyser-Squires, APR
609 SW 8th Street, Ste 600
Bentonville, AR 72712