In a recent study, 70% of staff said poorly performing technology is a drain on their productivity rates. Poor technology is also demotivating and results in a drain which directly alters the level of guest service they feel enabled to provide. With a high-performing, intuitive and easy to use system in place, your employees can spend more time focusing on what matters: your guests.
With an intuitive, mobile PMS, you can free your staff from the front desk or their respective posts and allow them to interact with guests on a more personal level. This not only enhances guest service, but also allows for efficient, responsive action when unique needs (or even operational setbacks) present themselves.
In this webinar, we discuss:
■ The operational impact of an instinctual and easy to to use PMS
■ How a mobile accessible PMS gives your staff greater flexibility to service your guests better
■ How to choose a PMS that will grow with you, not slow you down