The hotel has become the first Crowne Plaza in Germany to showcase the brands new concepts, including the new Plaza Workspace public spaces, the innovative WorkLife guest rooms, new food and drink options, and a refreshed approach to guest service.
Together with close to 200 guests, business partners and journalists, last night the Radisson Blu Hotel, Basel celebrated its reopening following an extensive redesign.
The board of directors of the Conrad N. Hilton Foundation announced today that 13 grants were approved, totaling more than $16 million during the third quarter of 2019. These grants were awarded to 13 organizations spanning across the Hilton Foundations program areas, both in the U.S. and internationally.
U.S. hotel occupancy was mostly flat (+0.1% to 69%) during the week of 3-9 November, while ADR rose 1.9% to $132.66 and RevPAR increased 1.9% to $91.53.
Alterra Mountain Company announces that it has entered into an agreement to purchase Sugarbush Resort in Vermont, which will bring the companys total to 15 year-round mountain destinations throughout North America, including the worlds largest heli-skiing operation.
Canadian hotel occupancy decreased 1.7% to 64.7% during the week of 3-9 November. ADR rose just 0.6% to 150.54 Canadian dollars ($113.51) and RevPAR fell 1.1% to CA$97.37 ($73.42).
Some hotels have it, others do not. There is a lot of talk about it, but, unfortunately, there are many variations and definitions of what Customer Relationship Management (CRM) really is. Because todays customers are overwhelmed with options and information, its more important than ever to build strong customer relationships and nurture them before, during, and after those guests stay on your property.
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Theres a popular saying that reads, 'Identity influences behavior.' This proves to be an especially important understanding of hospitality. As industry leaders work to identify (and cater to) the entirety of the guest journey, from pre-stay to post-stay, we are constantly faced with the question like: What do guests want most, and why? What is their motivation for traveling? What makes an exceptional trip?
The UK remains the largest hotel investment market in the region