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Today it’s clear we’ve entered the era of Travel Tech 2.0: Websites and apps let travelers book flights and hotel rooms at the click of a mouse, board airplanes and check in at hotels electronically, open doors to hotel rooms using digital keys, access car- and bike-sharing services, and more. Meanwhile, radical advances in artificial intelligence and analytics have changed the face of marketing and customer relationships.
Pan Pacific Hotels Group will introduce its signature Pan Pacific brand into Europe next year with the opening of Pan Pacific London in the United Kingdom. Designed by international design firm Yabu Pushelberg, Pan Pacific London will offer 237 keys in the heart of London’s financial district at One Bishopsgate Plaza, a five-minute walk from Liverpool Street station, a major railway and underground station in central London.
The American Hotel & Lodging Educational Institute (AHLEI) has published a new edition of its food safety textbook, Food Safety and Quality Management, Third Edition, by Ronald F. Cichy and JaeMin Cha fromThe School of Hospitality Business, Michigan State University.
As a hotelier, you have done the right thing by adopting a hotel property management system. Now, let’s assume that the Hotel PMS is also helping you automate and streamline daily operations. This means, you have now managed to reduce operational errors and save on man-hours, right? But you are still struggling to sell more rooms via online channels. Additionally, you are finding it extremely difficult to manage your hotel’s online reputation.
237-room luxury hotel to anchor new, upscale Broadwest community
The hotel smartconcierge effectively serves all aspects of great-service-meets-digital-transformation equation, and in doing so, it improves all facets of the guest journey. Let’s look at why and how.
Hyatt Hotels Corporation (NYSE: H) announced the organization of a new, dedicated lifestyle division, which brings together Hyatt’s and former Two Roads Hospitality’s lifestyle brands, including Andaz, Alila, Hyatt Centric, Joie de Vivre Hotels, Thompson Hotels and tommie.
The U.S. hotel industry saw occupancy increase 0.8% to 70.8% during the week of 12-18 May, and a 1.4% ADR increase to $134.36 pushed RevPAR up 2.2% to $95.13.
During the week of 12-18 May, Canadian hotel occupancy dipped 1.7% to 67.2%, but a 3.4% ADR jump to 165.96 Canadian dollars ($122.99) drove RevPAR up 1.6% to CA$111.45 ($82.60).
The leading names in the hospitality industry gathered at The Fern, Kadamba – Goa, for an evening of meet-and-greet with industry peers. The Big Connect event, brought together the ‘who’s who’ of the industry and was very effective in helping guests establish new connections and share knowledge whilst celebrating mutual successes and embracing further growth.