Hospitality Social Media Marketing News – September 19, 2019 Issue

As we all start the month of September off strong, it’s important to remember that keeping up with all the new social media updates will help us keep the momentum going. And this month, we definitely got some big updates. Let’s take a look at all the new changes that impact hotels and resorts and what they mean for businesses in the hospitality industry.

Today’s Guests Have An Appetite For Mobile and They’re Willing to Pay For It – By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand

One of the top priorities for hoteliers, according to a recent travel trends report, is a renewed focus on the 'battle for the Phono-sapien.' This term was first coined by The Economist to describe the next stage of human evolution, to a mobile-first consumer who looks at their phone every 12 minutes and checks it within five minutes of waking up.