What You Should Look For – and Avoid – In a Hotel Smartconcierge – By Raj Singh, CEO, Go Moment

Everyone’s talking about hotel technology and the hotels of tomorrow. We hear about smart rooms, the Internet of Things (IoT), ambient intelligence, voice search and assistance, personalization, and artificial intelligence (AI). They may seem futuristic, but many of them are already realities. Take the AI-powered hotel smartconcierge, for example.

Key Areas Where Top-Performing Hoteliers Are Focusing Their Efforts

Every hotelier, it seems, is on a never-ending quest to improve business operations, the guest experience, and financial performance. Technology can help. According to The 2019 Smart Decision Guide to Hotel Property Management Systems (now available for complimentary download), the following are a few key areas where top-performing hoteliers are focusing their efforts.

[Download EBook] Guide to Increase Direct Bookings for Your Small Hotel

The world is mainly dominated by a hotel market that's based online and reigned by OTAs. With such a picture in mind, one of the most logical things that can be put in place in order to thrive is ensuring that direct bookings are among the most prioritized agendas for small hotel owners. OTA and various traditional agents for traveling majorly exert their effect via increasing and enhancing exposure and occupancy.