Brand Loyalty Supersedes Channel Loyalty – By John Smallwood, President Travel Outlook
Why Hoteliers Should Embrace Loyal Customers, Regardless of What Channel They Use
Technology
InvoTech Systems Installs Uniform System at Resorts World Las Vegas
InvoTech’s RFID Solution Used to Manage 7,500 Staff Uniforms at The Strip’s Newest Resort
How Technology Can Help the Hospitality Industry to Cope During the Pandemic – By Are Morch
Guest writer and industry expert Are Morch shares his tips for hoteliers and why he thinks technology is important to survive during these times. As the COVID-19 Delta variant has sprung up havoc once again numerous hotels are starting to experience cancellations as the media blasts it out.
IHG and Josh.ai Create Voice-controlled Smart Hotel Room
Voice-controlled pilot explores the possibilities of privacy focused AI in hospitality
Strategic Segmentation of Hotel Guest Personas
Often, the ideal guest persona that a hotel must target overlaps with the ‘ideal guest type’ that a hotel aspires to attract. Bringing in more of the latter kind could be a goal for a hotel, but the focus must remain in knowing and bifurcating into types the guests that it welcomes and directing efforts towards pursuing them.
The Next Steps for Travel Are Long and Led by Digital – PhocusWire
Right now, the broader travel industry is in a less-than-ideal position in technological readiness and digital transformation. Travel has, for example, been slow to adopt the cloud mainly due to concerns about data security, concerns about system downtime, and the impact of organisational silos that limit data sharing.
Maestro PMS Helping Prepare Hoteliers Attending HITEC Hospitality Technology Conference in Dallas
To get the most out of the world’s largest hotel technology conference, the leading provider of Web Browser based cloud and on-premises property-management systems is making four downloads available that will make shopping the conference easier than ever before, including a PMS Evaluation Checklist that compares the most in demand PMS features
Groups360 to Partner With PCI Security Standards Council to Help Secure Payment Data Worldwide
As Council’s Newest Participating Organization Groups360 to Contribute to The Development of PCI Security Standard
Spotlighting the Powerhouse Speakers Presenting at HITEC Dallas and HFTP Annual Convention This Month
Each year, the carefully curated education programs at HITEC and the HFTP Annual Convention feature amazing individuals, presenting supercharged keynote and general sessions, sharing their personal stories and drawing valuable connections designed to help attendees grow both personally and professionally in their own lives. The year 2021 is no different – except for the notable fact that the two conferences are co-located in Dallas, Texas this year, September 27-30.
Airbnb Endorses STAAH As a Preferred Partner for 2021
Cloud-based technology STAAH Ltd., has been chosen by Airbnb as their preferred software partner for 2021. It has been recognized for its exceptional performance in connecting hosts around the world to Airbnb’s growing community.