Technology

An unrelenting focus on customers over the past year has gained SiteMinder the endorsement of hoteliers at the 2021 HotelTechAwards. The company climbed from third to second place in the Hoteliers Choice Awards, which recognize the most customer-centric global companies, having secured more votes than in any other year, across multiple categories that attest to the breadth of SiteMinder’s platform.

Online bookings make up almost 63% of the travel and tourism segment’s revenue annually. A good hotel booking system will let you efficiently manage online reservations. Automating reservation processes with a reliable hotel booking system reduces the risk of manual errors and losses in business.

Join us as we talk to hoteliers and experts about simplifying payments and discuss the trends you need to look out for in 2021. Make sure you're providing a frictionless payment experience for both your staff and your guests. 2020 has shaken up the way we do everything and payments are no exception.

Sister property, Mansion on Delaware Avenue, also relies on the company’s cloud hosted browser-based property management system and its exceptional 24/7 Diamond Plus service

Advantage Reserve has announced that Mondrian South Beach, a newly renovated, 220-room waterfront property on Miami Beach’s Biscayne Bay, has selected its services to enhance the guest experience, increase reservations conversions, and gain deeper insights into guest data.

This integration will allow Saudi hoteliers to transfer data to the government portal automatically from the hotel software.

COVID-19 pandemic crisis has brought not only the challenges and limitations for the hospitality industry, but also it has demonstrated what has outlived itself and should be abandoned, and what should get more attention in the future. The difficulties created by the pandemics have unwillingly reshaped the hospitality system in the context of the needs of the customers and helped many hotels to become much more technology friendly.

As websites become a larger consideration for hotel owners hoping to avoid ADA lawsuits, courts have repeatedly dismissed claims by 'testers' who visit hotel websites without any clear intention of visiting the hotel itself. A judge in the US District for the District of Maryland has ruled a third time that a serial tester does not have standing to sue.

The post-pandemic world is going to be a much different place than we are used to. While a promising vaccine has encouraged travelers to plan vacations in 2021, most travelers are prioritizing safety. COVID-19 has made it necessary for hotels to adopt AI and automation to create a no-contact stay experience and an efficient hotel PM software does just that!

Buckle up, folks. Google Analytics as you know it may be on its way out and will soon be replaced by Google Analytics 4. This completely new product is not an evolution, it is a complete re-architecture of how analytics works. If you’re not informed, you may miss out on a major opportunity for your business.. In this episode, the Fueligans breakdown everything you need to know about the new platform and give you advice on how to navigate the changes.